Service Delivery Manager Operations Lead

il y a 3 semaines


Courbevoie, Île-de-France Nexans Temps plein
Job Title: Service Delivery Manager Operations

We are seeking a highly skilled Service Delivery Manager Operations to join our team at Nexans. As a key member of our Information Systems department, you will be responsible for leading the strategy and application roadmap for your domain, delivering the most adequate services to support the Nexans Group.

Key Responsibilities:
  • Lead the strategy and application roadmap for your domain to deliver the most adequate services to support the Nexans Group.
  • Maintain a consolidated picture of all the applications of the domain and lead a community of associated applications managers to co-build an applications roadmap, identify new standards, and maintain existing ones.
  • Manage standard applications of your domain, or delegate management to other application managers within the Group.
  • Lead all changes requested and prioritized by the business.
  • Ensure the upkeep of functional and technical skills required for the longevity of the applications under your responsibility.
Requirements:
  • Master's Degree in a major business school or engineering school or top-class University.
  • Experience of 5+ years in managing projects and teams for an industrial Group.
  • Proven experience in leading System Integration projects in manufacturing environments (ideally Cable Industry) and applications like Aveva MES or equivalent, Cablebuilder, Ortems.
  • Customer satisfaction/service-oriented.
  • Understanding of existing and emerging technologies.
  • Innovation awareness.
  • Influencing and networking.
  • Communication and storytelling skills.
  • Result-oriented.
  • Autonomy in administration and maintenance with the assistance of contractors or vendor services.
  • Fluent French and English.
About Nexans:

Nexans is a leading global player in the cable and electrical wiring industry. We are committed to innovation, quality, and customer satisfaction. Our company is built on a century-old industrial culture, with a strong focus on technical skills and proximity to our customers.

We are currently undergoing a significant transformation, with the separation of our Industrial Solutions & Projects Business Group from the Nexans Group. This presents a unique opportunity for you to join a dynamic and growing company, with a strong focus on innovation and customer satisfaction.



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