Night All-Rounder
il y a 3 semaines
About the Role:
We are seeking a skilled Night All-Rounder to join our team at Accor. As a Night All-Rounder, you will be the first point of contact for guests and visitors, providing passionate, knowledgeable, and friendly service at all times.
Key Responsibilities:
- Complete a wide variety of hotel tasks, ensuring every day is different.
- Handle guest luggage with care, storing and delivering as needed.
- Ensure guests are briefed on features and benefits of our loyalty program.
- Provide exceptional customer service, answering guest enquiries and resolving issues promptly.
- Contribute to maintaining clean and tidy public areas, including completing hotel security walks.
Requirements:
- Previous customer service experience, preferably in a hotel environment.
- Comfortable working night shifts and staying alert.
- Ability to juggle duties across departments with a keen eye for cleanliness and order.
- Strong communication skills and punctuality.
- Physically capable of performing cleaning tasks and standing for extended periods.
What We Offer:
- Opportunity to work with a global hospitality leader.
- Career mobility opportunities within our international hotel group.
- Global perks in hotels and Accor partners.
- Fun, supportive, and collaborative working environment.
Accor's Commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
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