Automotive After-Sales Secretary
il y a 2 semaines
Job Summary:
We are seeking an experienced Automotive After-Sales Secretary to join our team at PEUGEOT SALON DE PROVENCE. As a key member of our sales team, you will be responsible for providing exceptional customer service and administrative support.
Key Responsibilities:
- Customer Service: Welcome and assist customers in a professional and courteous manner.
- Call Handling: Receive and redirect calls to the appropriate person or department, analyzing requests and providing solutions.
- Administrative Tasks: Perform secretarial duties, including scheduling appointments, preparing repair orders, and filing documents.
- Communication: Handle telephone inquiries and maintain effective communication with customers, colleagues, and management.
- Quality Procedures: Apply quality procedures to ensure excellent customer service and maintain a high level of professionalism.
Requirements:
- Education: Preferably with a BAC pro / BTS Assistantship degree or equivalent.
- Experience: Minimum 2-5 years of experience in a similar role.
- Skills: Excellent customer service skills, autonomy, dynamism, precision, organization, and dedication.
Working Conditions:
This is a permanent position with a gross salary range of K€ (fixed + variable). We are committed to promoting gender equality and professional opportunities for both men and women. Our positions are open to candidates with disabilities.
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