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Customer Relationship Specialist
Il y a 2 mois
About the Role
We are seeking a dedicated and client-focused Customer Relationship Specialist to join our team on a fixed-term contract basis. In this role, you will play a vital part in guiding clients through various financial endeavors, providing expert advice, and contributing to the success of our branch network.
Your Responsibilities
- Provide comprehensive support to clients across diverse financial projects, including car financing, account openings, retirement planning, and education funding solutions.
- Deliver personalized guidance on banking operations and recommend tailored products and services that align with individual client needs.
- Promote the utilization of our digital tools and services, empowering clients to manage their finances efficiently.
- Conduct thorough assessments of clients' financial situations, analyzing associated risks and recommending appropriate strategies.
- Collaborate effectively with specialized advisors to address complex client requirements and ensure a seamless customer experience.
- Actively contribute to the commercial growth of our branch by identifying opportunities and fostering strong client relationships.
About You
- Possess exceptional interpersonal skills, demonstrating a genuine commitment to customer satisfaction and actively listening to client needs.
- Exhibit an energetic and innovative mindset, consistently seeking the best solutions to meet client objectives.
- Hold a minimum of a Bachelor's degree in business or banking, coupled with proven sales experience within a financial services environment.
Benefits
We offer a competitive compensation package, including profit sharing and additional time-off. Our comprehensive benefits program also includes an employee savings plan, meal benefits, parental policies, banking advantages, and more. We are committed to fostering a supportive and diverse work environment where all talents are valued.