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Retail Associate

Il y a 3 mois


Versailles, Île-de-France The Church of Jesus Christ of Latter-day Saints Temps plein

Position Overview: The retail outlet associated with the Church provides essential resources and sacred attire to its community members.

Key Responsibilities:

  • Deliver exceptional customer service, requiring comprehensive product knowledge to assist patrons effectively.
  • Address customer inquiries related to educational materials, proper garment fitting, and similar topics.
  • Demonstrate cashiering capabilities along with product expertise gained through on-the-job training.
  • Acquire product knowledge during a short training phase, typically lasting one to three months.
  • As new items are introduced, staff are expected to familiarize themselves with the characteristics and uses of these products to better assist customers.
  • Provide personal fitting services to clients at designated distribution centers.
  • Perform basic housekeeping tasks to maintain the cleanliness and organization of the facility and storage areas.
  • Assist customers by answering questions and completing sales transactions.
  • Support patrons in achieving the correct fit and understanding product usage, which may involve knowledge of various styles, materials, and care instructions.
  • Respond to inquiries about ordering procedures and content related to educational materials.
  • Utilize point-of-sale systems efficiently.
  • Resolve customer issues while employing effective customer service techniques.
  • Participate in inventory management and stock counts as needed.
  • Serve customers in both French and English, accommodating international sizing differences.
  • Contribute to the development of product displays and inventory arrangements as required.

Qualifications:

  • High School diploma or equivalent.
  • Experience in retail sales and customer service.
  • Strong communication and interpersonal skills.
  • Basic math and computer proficiency preferred.
  • Availability to work scheduled shifts from Tuesday to Saturday, including holidays.
  • Ability to communicate effectively in both French and English.