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Restaurant Service Associate
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Exceptional Dining Experience at Eram Talent
Eram Talent is a leading provider of exceptional culinary experiences in Saudi Arabia. As a Restaurant Service Associate, you will be part of a dynamic and fast-paced restaurant environment known for its top-notch customer service and commitment to excellence.
In this role, you will be responsible for various tasks such as greeting and seating guests, taking food and drink orders, serving meals and beverages, and ensuring a pleasant dining experience for our customers. Additionally, you'll handle payment transactions and assist in maintaining a clean and organized dining area.
Key Responsibilities:- Greet and seat guests in a friendly and professional manner
- Take food and drink orders accurately and efficiently
- Deliver meals and beverages promptly and with a smile
- Address any customer concerns effectively and professionally
- Handle payment transactions with precision and attention to detail
- Assist in maintaining cleanliness and order in the dining area, adhering to health and safety standards
- Collaborate with team members to ensure seamless service and a positive customer experience
Essential Requirements:
- Prior experience in a similar role or customer service field, with a proven track record of delivering exceptional service
- Strong communication and interpersonal skills, with the ability to build rapport with guests and colleagues alike
- Capability to multitask efficiently and effectively, prioritizing tasks and managing time wisely
- Attention to detail and focus on providing excellent service, with a commitment to exceeding customer expectations
- Understanding of food and beverage offerings, including menu items and preparation methods
- Proficiency in handling cash transactions and operating a point-of-sale system
- Friendly and sociable demeanor, with a positive attitude and a passion for delivering exceptional customer service
- Team player with excellent teamwork skills, able to work collaboratively with colleagues to achieve common goals