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Housekeeping Attendant
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob Title: Housekeeping AttendantAt Accor, we're committed to providing exceptional guest experiences. As a Housekeeping Attendant, you'll play a vital role in ensuring our hotel rooms are clean, comfortable, and ready for our guests.Key Responsibilities:Conduct thorough room cleaning and preparation for guestsMaintain high standards of cleanliness and...
Housekeeping Attendant
Il y a 3 mois
Company Overview
What is the Tamayyaz Program?
The Tamayyaz Program is a Nationalization Development initiative designed to empower Saudi talents with essential skills and knowledge for various roles in the hospitality sector through a blend of classroom education and practical on-the-job training.
Hotel Overview: Makkah Clock Royal Tower, a Fairmont Hotel, is strategically situated just steps away from the Masjid Al Haram and the Holy Ka'aba. This remarkable 76-story establishment, recognized as one of the tallest hotels globally, serves as the centerpiece of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, symbolizing exceptional hospitality in the Holy City. The hotel showcases authentic hospitality across its 1618 guest rooms and suites, which are elegantly designed with luxurious amenities and five-star services, providing an environment for peaceful reflection and relaxation.
Job Responsibilities- Maintain cleanliness of all assigned guest rooms to established standards.
- Proactively enhance the guest experience with personalized touches.
- Safeguard guests' privacy and belongings while delivering outstanding service.
- Ensure that all specific cleaning tasks are completed within the designated time frame and to the standards set by the Housekeeping Managers.
- Exhibit courtesy and discretion when addressing guest requests.
- Handle guest inquiries in line with company protocols.
- Assist in training new team members to meet required standards.
- Report any damage to linens and equipment through the appropriate channels.
- Perform additional duties as assigned by the Housekeeping Manager.
- Adhere to hotel policies and procedures regarding Fire, Health and Safety, and Hygiene, and participate in regular training sessions.
- Prioritize guest satisfaction in all tasks.
- Undertake other responsibilities as needed.
- The Tamayyaz Program is exclusively for Saudi Nationals.
- Open to candidates with minimal to no work experience, including recent graduates and those with up to 6 months of relevant experience.
- Basic proficiency in English is required.
- A strong passion for the hospitality industry is essential.
- Excellent interpersonal and communication skills are necessary.
- A collaborative team player who actively supports colleagues.
- Ability to adapt to a flexible work schedule based on departmental needs.
- Capability to maintain focus on guest needs while remaining calm and courteous.
