Live Video Platform Reliability Engineer
il y a 4 semaines
Are you enthusiastic about revolutionizing the viewing experience of live sports? Would you like to play a pivotal role in shaping the future of sports media production through a cutting-edge cloud-based solution?
Host Broadcast Services (HBS) excels in the production, distribution, and preservation of sports events. With the transition to cloud-based operations, HBS now provides these essential services via a Media Cloud utilized for various matches worldwide.
The Operations Team at HBS is actively seeking Reliability Engineers to oversee the management and monitoring of live broadcasts utilizing the Media Cloud. Key responsibilities encompass ensuring seamless signal reception, transformation, delivery, and archiving of video content for each event. This position involves critical tasks before, during, and after each live broadcast.
Primary Responsibilities
- Guarantee the high-quality transmission of live sports broadcasts
- Respond to stakeholder inquiries and issues in a timely manner
- Effectively communicate with the operations team, clients, and match operators regarding ongoing challenges
- Produce post-event reports for clients and leadership
- Assist in the development and testing of operational tools to enhance efficiency and quality through automation
- Manage operational systems, tools, and processes
- Create and update team-specific knowledge base articles and training materials
- Support the training and mentoring of new team members
Qualifications
- Demonstrated ability to manage stakeholder interactions during issue resolution and perform effectively under pressure
- Experience with cloud platforms, particularly AWS
- Proficient in troubleshooting and debugging technical systems
- Background in development or technical support roles
- Skilled in scripting with modern programming languages, especially Python
- Experience in live production environments with knowledge of video encoding, production tools, and streaming protocols such as SRT
- Fluent in spoken and written English
Work Environment
This position is fully remote, welcoming freelancers located in a compatible time zone.
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