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CDI - Senior IT Infrastructure Administrator
Il y a 2 mois
About Groupe Clarins
Groupe Clarins is a global leader in the skincare and cosmetics industry, with a rich history of innovation and commitment to excellence. Our mission is to make life more beautiful, while passing on a more beautiful planet.
Job Summary
We are seeking a highly skilled and experienced IT Infrastructure Administrator to join our team. As a key member of our IT Infrastructure, Cyber and Market (IT ICM) team, you will be responsible for maintaining the operational condition of our IT infrastructure, including end-user computing environment, network security, and workstation security.
Key Responsibilities
- Manage and maintain the end-user computing environment, including administration, supervision, software updates, and application management.
- Ensure the security and integrity of our network and workstations, including antivirus, endpoint detection and response, web filtering, and mobile device management.
- Contribute to the definition, implementation, and deployment of IT standards and policies, in coordination with the technical project manager and local teams.
- Lead and supervise central/global operations, maintain network, telecom, and video conference infrastructure.
- Manage strategic suppliers and conduct relevant meetings.
- Support application, technical, and support teams internationally.
- Manage level 2 and 3 incidents with the local IT Service Desk and end users.
- Develop and enforce processes with service providers and IT teams using market standards (e.g., ITIL Service Management).
- Interface between internal teams and subcontractors for operations, WAN, and cloud solutions.
- Perform regular reporting (daily, weekly, monthly) on activities and SLA.
- Lead problem resolution and organize troubleshooting sessions for major issues.
- Configure and install network equipment and software as needed (e.g., Firewalls, Switches, Routers, software/virtual machine installations).
- Occasionally travel to Groupe Clarins sites for deployments and maintenance, potentially outside working hours.
- Ensure service level metrics on reliability, availability, scalability, and performance are met or exceeded.
Requirements
- Master's degree in Computer Science, Networks, and Telecommunications, or an engineering degree in related fields.
- Over 7 years of IT experience, with more than 4 years in a similar role.
- Comprehensive knowledge of infrastructures, technical architecture, applications, and services.
- International work experience.
- Proficiency in documenting standards and participating in project implementation.
- Knowledge of ITIL (Incident/Change Management) processes.
Technical Skills
- Networks (WAN/LAN/WIFI): Cisco, Subnetting/VLAN, Routing, VPN, MPLS, Meraki, NetFlow.
- Security: Palo Alto/FortiGate, F5, Zscaler, Certificates, OpenSSL.
- Virtualization: VMWare, VDI Horizon.
- OS & Scripting: Windows, Linux, PowerShell.
- Infrastructure Services: DNS, DHCP, SNMP, SFTP.
- Authentication: AD, Azure AD, ADFS.
- Video & VOIP: Yealink, Cisco.
- Cloud & Digital: Azure, AWS, Office, SaaS, PaaS, IaaS.
- Databases: SQL Server, Oracle.
- Scheduling: OpCon, Task Scheduler.
We Offer
- 70 years of expertise in beauty and spa, with the Clarins and myBlend brands.
- Unique products and innovative services.
- A commitment to Social & Environmental Responsibility embedded in our raison d'être.
- A caring and inclusive corporate culture.
- Development and training opportunities.
- Attractive compensation and benefits.
- A flexible work environment, with up to 2 days of remote working per week.
