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IT Support Specialist
Il y a 2 mois
TECEZE is seeking a highly skilled IT Knowledge Engineer to join our team. As an IT Knowledge Engineer, you will be responsible for providing technical support and expertise to our clients.
Key Responsibilities:- Provide technical support and troubleshooting for IT-related issues
- Develop and maintain technical documentation and knowledge base
- Collaborate with cross-functional teams to resolve complex technical issues
- Stay up-to-date with the latest IT trends and technologies
- Strong technical knowledge of IT solutions, including workstation, server, and LAN knowledge
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Strong customer service mindset
- Experience working in an ITIL environment
- Knowledge of Windows OS, Windows Server/AD, and Microsoft Office applications
- Experience managing mobile devices and printer support
We offer a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.
