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Job Summary
OSF Digital is seeking a highly skilled Solution Architect to play a crucial role in the implementation of our Marketing Cloud product. As a key member of our team, you will be responsible for developing innovative solutions to complex technical and digital marketing requirements, leading to successful implementation.
About the Role
As a Solution Architect, you will utilize your subject matter expertise to act as a trusted advisor, leveraging your functional and technical knowledge, product expertise, data management skills, industry experience, and knowledge of our clients' businesses to deliver optimal solutions and approaches.
Key Responsibilities
- Lead and mentor a team of Architects, Data Engineers, and Consultants to drive sales and delivery excellence.
- Establish, own, and refine processes and documentation to standardize sales and delivery processes.
- Partner with the Senior Director and business development team to support sales motions through the development of sales collateral and tailored architectural recommendations.
- Responsible for capacity planning and forecasting of technical team members.
- Work closely with other Mar-Tech leads on cross-product architecture collaboration for multi-cloud, multi-product implementations.
- Bring high-level consulting expertise to complex integrations and architectures with multiple Salesforce solutions connected.
- Oversee and advise on implementations with enterprise-level customers from kickoff to go-live.
- Act as a process/functional guide and collaborate with leaders on business transformation projects to suggest industry-standard methodologies and design scalable, optimized business processes and best practices.
- Design and architect customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company/customer goals.
Requirements
- Strong understanding of customer data platforms and modern data infrastructure.
- Hands-on experience working with Customer Data Platforms like Adobe Experience Platform Real-Time CDP, ActionIQ, Acquia CDP, mParticle, or Salesforce MC/CDP.
- Proficient with Salesforce basics, Apex, VisualForce, Lightning, RDBMS, and JavaScript Sales Cloud/Service Cloud, SFDX.
- Experience in multi-system integration.
- Fluency in English and French is mandatory.