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Accor Reservations Hospitality Specialist
Il y a 2 mois
We are seeking a detail-oriented and dynamic Reservations Intern to join our team at Alwadi Hotel Doha, located in the heart of Qatar's capital.
Job SummaryThis internship offers a hands-on experience in the hospitality industry, with opportunities to learn about various aspects of reservations management. The selected candidate will assist in processing reservations requests, provide excellent customer service, and work closely with other departments to ensure smooth handling of all reservations.
About UsAlwadi Hotel Doha is part of Accor, a pioneer in responsible hospitality with over 45 brands, 5,600 hotels, and 10,000 restaurants worldwide. We value diversity and inclusion, creating memorable moments for our guests and colleagues inspired by Qatari warmth and generosity.
Your Role- Process reservations requests via phone, email, and online booking systems.
- Provide exceptional customer service and support to clients during the reservation process.
- Maintain accurate records of all reservations and ensure data entry accuracy.
- Communicate with clients to confirm bookings and provide information on availability, pricing, and services.
- Coordinate with other departments to ensure efficient handling of all reservations.
As an intern with Accor, you can expect:
- A competitive salary of QAR 4,500 - 5,500 per month, depending on your qualifications and experience.
- A comprehensive learning program through our Academies, offering training and development opportunities.
- The chance to develop your talent and grow within your property and across the world.
- An employee benefit card with discounted rates in Accor properties worldwide.
- The ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
To be successful in this role, you should possess:
- Current enrollment in a college or university program, preferably in Hospitality Management, Business Administration, or a related field.
- Strong attention to detail and excellent organizational skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
At Accor, we strive to create lasting, memorable, and impactful experiences for our guests, colleagues, and the planet. Join us and become a Heartist, making a difference in the world of hospitality.
