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Assistant Manager of Checkout Operations

Il y a 3 mois


BeauvaissurMatha, Nouvelle-Aquitaine, France Groupement Les Mousquetaires Temps plein

Company Overview

Joining the Groupement Les Mousquetaires means becoming part of a leading player in the retail sector with seven brands. It also involves working within a unique group that operates across three markets (food, DIY, mobility), bringing together employees and over 3,000 business leaders.

Intermarché, the founding brand of the Groupement Les Mousquetaires, stands out with its unique positioning as both Producers and Retailers. Leveraging the strengths of the Groupement, Intermarché offers healthy, accessible products sourced from responsible French production. The commitment to making quality food available to everyone drives the teams daily. This model resonates well; Intermarché, a supportive and community-focused brand, ranks among the most favored retail chains in France, with 1,800 stores nationwide.

To further its commitments and enhance the promotion of quality local products, the Intermarché store is expanding its Checkout/Customer Service sector by recruiting an Assistant Manager of Checkout Operations .

Job Description

You will play a vital role in achieving our goals related to customer service quality, satisfaction, and loyalty.

Your primary responsibilities include:

  • Leading and motivating your team around our objectives;
  • Overseeing, organizing, and planning the checkout line and customer service area;
  • Managing the quality of customer interactions;
  • Handling financial transactions (cash orders, cash fund management, bank deposits, etc.);
  • Streamlining the checkout process for customers and effectively addressing complaints;
  • Monitoring performance and productivity targets for your department, along with implementing corrective actions as needed.

Qualifications

At Intermarché, boldness and a desire to take initiative are part of our culture. If you are eager to invest yourself and grow within a team of passionate individuals who recognize your talent, we want to hear from you.

Your strong interpersonal skills and retail mindset enable you to build trusting relationships with customers, providing them with valuable advice and support. Your ability to lead teams, communicate effectively, and focus on customer needs will be essential assets for this role.

A prior experience in team management in a customer-facing role, either as a manager or assistant, is required for this position.

You will receive a competitive compensation package that includes a fixed salary, health insurance, five weeks of paid vacation, and a 5% discount on your purchases.

Our skill development programs will support your rapid advancement.

Embrace your passion and commit to joining a friendly and human-centered team.