Transformation/Change Management Specialist

il y a 1 mois

Paris, Île-de-France AXA Group Temps plein

**Role Overview**

The Service Delivery Officer is a newly created role within the Global Building and Facility Management department. This position is responsible for supporting financial and operational efficiency of the building portfolio, which includes 28 sites across 13 countries.

**Key Responsibilities**

  • Assist in the preparation and forecasting of yearly budgets for the department.
  • Support the tracking of expenses to ensure adherence to the budget and identify areas for cost reduction or operational efficiency improvements.
  • Prepare and provide regular and ad-hoc financial reports for senior management and finance teams.
  • Work with the finance department to ensure budget processes align with corporate reporting standards.
  • Act as an AXA GO point of contact for AXA hosting entities, liaising with local AXA GO representatives to ensure decisions are aligned with local perspectives.
  • Track renewal dates on Opco-hosted sites and assist in monitoring the performance of SLAs in line with global policies and standards.
  • Perform administrative tasks for Opco-hosted sites, including purchase order submission, invoice verification, and contract renewals.
  • Facilitate communication between local facility managers and cross-functional teams to ensure operational alignment.
  • Support the monitoring and analysis of building occupancy data to optimize space utilization and operational efficiency across all sites.

**Requirements**

  • Education: Degree in management, finance, facility management, or a related field.
  • Knowledge: Strong understanding of real estate or facility management is essential, with experience in operational support and financial processes.
  • Experience: At least 5-6 years of experience in a similar role, preferably within large organizations or in facility management, finance, or operational roles.
  • Skills: Strong financial analysis and coordination skills, ability to work effectively with multiple stakeholders, and proficiency in financial reporting tools and data analysis.

**About AXA Group Operations**

AXA Group Operations is a global team that drives the transformation of the insurance business model through technology and innovation. We are committed to equal opportunities in all aspects of employment and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect.

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