Bilingual Client Advisor
il y a 3 semaines
Hermès is seeking a highly skilled bilingual customer advisor to join its European e-commerce entity and customer relation center.
The ideal candidate will be fluent in German and English, with excellent communication and interpersonal skills.
As a customer advisor, you will be responsible for managing customer relationships, providing product information, and ensuring a seamless omnichannel experience.
You will work closely with a multicultural team, particularly the one in charge of Central European countries (Germany, Switzerland).
The successful candidate will have a strong sense of service, empathy, and a keen eye for detail.
Experience in the hotel, retail, or e-commerce sectors is highly desirable.
Fixed-term contracts are available for 6 months, with 35 hours and 30 minutes a week, based in Paris (12th arrondissement).
Working days are Monday to Saturday, with one day off during the week.
Hourly shifts will be rotated according to schedule.
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Bilingual Client Advisor
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