Market Research Leader
il y a 4 semaines
Job Description
At Deezer, we're seeking a talented market researcher to champion the customer voice and drive business growth through data-driven insights. As a key member of our team, you'll analyze customer data, uncover trends, and develop impactful recommendations to shape our products and strategies.
Key Responsibilities:
- Translate customer data into actionable insights and communicate them effectively across the organization.
- Define business-relevant customer segments and enrich your understanding of these segments through various data collection initiatives.
- Develop and maintain strong relationships with external partners, including market research firms and customer data providers.
- Lead the creation and execution of a comprehensive roadmap to centralize and leverage customer insights across the organization.
- Build and mentor a team dedicated to extracting, analyzing, and communicating customer insights.
- Foster collaboration with key departments, including Product, Marketing, Sales, and Strategy, to ensure insights inform decision-making and strategy.
- Implement and optimize tools and processes for efficient customer insights gathering, analysis, and distribution.
Requirements:
- 10+ years of experience in consumer research or analytics, with a proven track record in leading and building a team in an international context.
- Demonstrated ability to develop and implement a comprehensive customer insights strategy within a large-scale organization.
- Exceptional analytical skills, with experience in statistical methods, data analysis tools, and potentially data visualization tools.
- Strong project management capabilities, able to lead and prioritize multiple initiatives simultaneously, manage budgets, and ensure project deliverables are met.
- Excellent communication and collaboration skills, with the ability to influence stakeholders across departments and levels, present complex data insights compellingly, and build strong relationships with internal and external partners.
- Strategic thinking and business acumen, able to translate customer insights into actionable business strategies aligned with overall company goals.
- Fluent in English and French, with Portuguese optional.
About Deezer:
We're a company that values diversity, equity, and inclusion. We strive to build an inclusive culture and foster a diverse environment. We offer a range of benefits, including a Deezer premium family account, access to gym classes, and a dynamic work environment.
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