Customer Service Representative

il y a 2 jours


SaintPriest, Auvergne-Rhône-Alpes, France Haulotte Temps plein

Job Summary

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Haulotte. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Manage commercial relationships with clients via phone, email, and online sales platforms
  • Respond to client inquiries and resolve issues in a timely manner
  • Prepare and send quotes and proposals to clients
  • Process customer orders and maintain accurate records
  • Develop and maintain strong relationships with clients through regular communication and visits
  • Promote our services and products to clients through various marketing channels
  • Monitor and analyze sales performance metrics
  • Travel to client sites as needed to provide support and build relationships

Requirements

  • Bachelor's degree or equivalent experience in a related field
  • Proven experience in customer service or sales, preferably in a B2B environment
  • Strong knowledge of commercial techniques and customer relationship management
  • Ability to analyze customer needs and provide tailored solutions
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint
  • Autonomy, adaptability, and ability to prioritize tasks

What We Offer

As a Customer Service Representative at Haulotte, you will have the opportunity to work with a dynamic team and contribute to the growth and success of our company. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.



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