Customer Service Representative
il y a 2 jours
Job Summary
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Haulotte. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities
- Manage commercial relationships with clients via phone, email, and online sales platforms
- Respond to client inquiries and resolve issues in a timely manner
- Prepare and send quotes and proposals to clients
- Process customer orders and maintain accurate records
- Develop and maintain strong relationships with clients through regular communication and visits
- Promote our services and products to clients through various marketing channels
- Monitor and analyze sales performance metrics
- Travel to client sites as needed to provide support and build relationships
Requirements
- Bachelor's degree or equivalent experience in a related field
- Proven experience in customer service or sales, preferably in a B2B environment
- Strong knowledge of commercial techniques and customer relationship management
- Ability to analyze customer needs and provide tailored solutions
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint
- Autonomy, adaptability, and ability to prioritize tasks
What We Offer
As a Customer Service Representative at Haulotte, you will have the opportunity to work with a dynamic team and contribute to the growth and success of our company. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.
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