Agent Support Specialist

il y a 2 semaines

Marignane, Provence-Alpes-Côte d'Azur, France FedEx Temps plein
About FedEx

FedEx is one of the world's largest express transportation companies, consistently selected as one of the top 10 World's Most Admired Companies by Fortune magazine. Our global network serves over 220 countries and territories, thanks to our outstanding team of FedEx team members who strive to deliver an exceptional customer experience.

Our Philosophy

We operate under the People-Service-Profit (P-S-P) philosophy, which emphasizes the importance of taking care of our people, delivering impeccable service to our customers, and reinvesting profits back into the business to secure our future. This approach has contributed to our success and growth since our inception in the early 1970s.

Job Responsibilities

As an Agent Support Specialist, you will be responsible for executing processes and procedures within designated timelines, ensuring accuracy, completeness, and adherence to internal and external standards. You will identify anomalies as they arise and exercise discretion in resolving them based on established rules and procedures. For complex issues, you may consult with team leaders.

Key Skills
  • Accuracy & Attention to Detail
  • Microsoft Office & PC Skills
  • Planning & Organizing Skills
  • Interpersonal Skills
  • Problem Solving Skills
Our Culture

Our culture is a cornerstone of our success and growth. We intentionally bring it to life through our behaviors, actions, and activities worldwide. Our culture and values have made us unique and a differentiating factor in the global marketplace.

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