Digital Advertising Consultant
il y a 3 semaines
We are looking for a Customer Success Manager to join our team at PubMatic. As a key member of our Customer Success team, you will be responsible for onboarding Premium Publishers and driving value to your accounts. You will work closely with cross-functional teams to ensure PubMatic exceeds Publisher expectations while protecting their brand.
Key Responsibilities:
- Collaborate with teams to drive maximum impact and quick resolutions.
- Optimize and analyze performance to deliver value to the accounts.
- Travel to client sites for regular strategic business review meetings.
- Maintain day-to-day contact with our premium publishers.
- Manage and develop trusting partnerships through the client life-cycle.
- Optimize, track, and analyze performance; use original thought and analysis to discover opportunities and resolve escalations.
- Act as a tactical client contact with premium publisher clients to deliver value to the accounts through recommendations and acting as a relay for brand control and escalation management.
Requirements:
- Relevant experience in a client-facing role in the advertising industry.
- Deep understanding of digital advertising and programmatic trading.
- Strong analytical and reporting skills.
- Flexible, startup mindset.
- Ability to cope with pressure and setbacks.
- Ability to work as a team.
- Effective communicator and presenter.
- Good understanding of technical resolutions is a bonus.
- French native speaker.
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