Digital Advertising Consultant

il y a 3 semaines


Paris, Île-de-France PubMatic, Inc. Temps plein

We are looking for a Customer Success Manager to join our team at PubMatic. As a key member of our Customer Success team, you will be responsible for onboarding Premium Publishers and driving value to your accounts. You will work closely with cross-functional teams to ensure PubMatic exceeds Publisher expectations while protecting their brand.

Key Responsibilities:

  • Collaborate with teams to drive maximum impact and quick resolutions.
  • Optimize and analyze performance to deliver value to the accounts.
  • Travel to client sites for regular strategic business review meetings.
  • Maintain day-to-day contact with our premium publishers.
  • Manage and develop trusting partnerships through the client life-cycle.
  • Optimize, track, and analyze performance; use original thought and analysis to discover opportunities and resolve escalations.
  • Act as a tactical client contact with premium publisher clients to deliver value to the accounts through recommendations and acting as a relay for brand control and escalation management.

Requirements:

  • Relevant experience in a client-facing role in the advertising industry.
  • Deep understanding of digital advertising and programmatic trading.
  • Strong analytical and reporting skills.
  • Flexible, startup mindset.
  • Ability to cope with pressure and setbacks.
  • Ability to work as a team.
  • Effective communicator and presenter.
  • Good understanding of technical resolutions is a bonus.
  • French native speaker.

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