Are you enthusiastic about retail and delivering exceptional customer service?

As a Sales Consultant at our retail location, your primary focus will be on enhancing customer satisfaction and supporting them with their home improvement endeavors.

• Drive sales within your section and enhance the store's overall performance by fostering meaningful relationships with customers.
• Collaborate with a sales team under the guidance of a Department Manager, while being linked to a Commerce Manager.
• Attend to customers, understand their requirements, and provide customized solutions.
• Present products through engaging displays.
• Evaluate data to suggest products to customers and optimize your section's layout.
• Ensure the section is well-maintained, with product availability, organization, and clear pricing.

Your independence and the trust placed in you will be essential in this position.

We will offer training on our products and methodologies, emphasizing your listening abilities and core values.

Your Profile:

• Outstanding interpersonal skills and a genuine enthusiasm for customer engagement.
• Inquisitiveness, problem-solving skills, and a strong dedication to customer service.
• A natural inclination towards sales and a passion for cultivating customer relationships.
• Previous experience in sales or customer service is advantageous, but training will be provided if necessary.

Tips for Success in this Role:

• Engage in team initiatives and contribute ideas.
• Maintain high standards of quality, cleanliness, and safety in your section.
• Stay updated on products through ongoing training sessions.
• Build rapport with customers, understanding their challenges and expectations.

What to Avoid:

• Do not concentrate solely on sales; prioritize customer satisfaction and solution-finding.

Benefits:

• Attractive salary with performance-based bonuses.
• Employee stock ownership program.
• A range of benefits including healthcare, discounts, and meal vouchers.
• Opportunities for career advancement across various sectors of the company.

Embark on an exciting journey with Leroy Merlin