Store Operations Manager

il y a 2 semaines


Laval, Pays de la Loire, France Sephora USA, Inc Temps plein
Talent and Business Operations Manager, Stores

Job Summary: We are seeking a highly skilled Talent and Business Operations Manager to join our team at Sephora USA, Inc. As a key member of our leadership team, you will be responsible for managing the People and Operations aspects of a specific store location.

Key Responsibilities:
  • Talent Champion: Conduct final interviews for all key positions, utilize the online applicant tracking system to source, select, and hire candidates.
  • Training & Development: Manage all training-related functions within the store, develop and execute the store's on-going training strategy in conjunction with the Store Director and Education partners.
  • Performance Assessment & Development: Write and deliver annual performance reviews for direct reports in a timely manner, oversee the process for the entire store, and ensure timely feedback for improvement is delivered and followed up on as necessary.
  • Operational Excellence: Lead the operations of the store, ensure execution of all operations-focused processes for the store, and manage inventory, including shipping, receiving, returning merchandise, cycle counting, and ensuring all processes are completed within company guidelines and timeframes.
  • Entrepreneurial Spirit: Demonstrate a strong understanding of the store's sales performance, staffing, and payroll, as well as all other controllable expenses within the store.
Requirements:
  • Two to four years' experience in a similar role at a similar volume store or equivalent internal experience.
  • Excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
What We Offer:
  • The people: You will be surrounded by the best talent in the industry – people you can be proud to work with.
  • The perks: Enjoy the discounts, gratis, and exclusive brand events.
  • The education: We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

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