Technical Business Analyst
il y a 1 semaine
Nous recherchons un(e) Technical Business Analyst pour rejoindre notre équipe de support applicatif dédiée à la maintenance et à l'évolution de la plateforme DCR (Duck Creek Reinsurance), utilisée par un de nos clients grands comptes dans le domaine de la réassurance.
Missions:- Support et Maintenance:
- Assurer le support utilisateurs (niveaux 1 et 2) : gestion des demandes, incidents et corrections mineures via l'interface ou par script.
- Suivre les demandes via l'outil de ticketing et transmettre les incidents critiques à l'équipe de support niveau 3.
- Rédiger des modes opératoires et assurer la formation des nouveaux utilisateurs.
- Participer aux instances de suivi de la production et maintenir les indicateurs à jour.
- Gestion des Livraisons:
- Planifier et coordonner les livraisons applicatives (correctives et évolutives) avec les équipes internes et externes.
- Valider et déployer les correctifs en collaboration avec les équipes Ops (on-premise et SaaS).
- Préparer les bordereaux de livraison et suivre l'avancement des corrections avec les outils DCT.
- Projets d'Évolution:
- Analyser les besoins utilisateurs pour des mini-projets (évolution des interfaces).
- Rédiger des spécifications fonctionnelles et techniques.
- Diplôme en informatique ou équivalent, avec 5 ans d'expérience dans un poste similaire.
- Rigueur, curiosité et capacité à travailler de manière autonome et en équipe.
- Maîtrise du SQL et PL/SQL (niveau intermédiaire).
- Capacité à communiquer en anglais et à collaborer avec divers services.
- Bonne connaissance de la réassurance, une expérience dans l'assurance est un plus.
- Sens du service client, adaptabilité, et gestion des priorités.
- Type de contrat : CDI, 40h/semaine
- Travel : Déplacement et présence requise chez le client 1/semaine dans le quartier de la Défense (92) et un jour de présence obligatoire au bureau (Paris 8).
- Remote Work : 3 jours/semaine
- Work Authorization : Vous devez légalement être autorisé(e) à travaillé en France pour être considéré(e) à ce poste. La société ne propose pas de sponsorship.
Notre entreprise est un exemple de culture inclusive, diversifiée et équitable dans tous les aspects – où les employés sont libres d'être eux-mêmes dans le lieu de travail et dans les communautés dans lesquelles nous vivons. Nous croyons en la conduite par l'exemple et sommes fiers de la diversité de notre équipe et de notre engagement partagé à nos Valeurs Fondamentales : Nous Priorisons le Respect ; Nous Écoutons ; Nous Croyons ; Nous Ajoutons de la Valeur ; et Nous Menons.
Pour en savoir plus sur notre culture d'entreprise inclusive, nos valeurs, nos initiatives DE&I et nos personnes, veuillez visiter :
-
Senior Business Analyst
il y a 1 semaine
Paris, Île-de-France PAC Analyst Temps pleinAbout the RoleWe are seeking a highly skilled and experienced Senior Analyst to join our team at PAC Group. As a Senior Analyst, you will play a key role in providing expert analysis and insights to our clients, helping them navigate the complex world of IT and technology.Key ResponsibilitiesConduct in-depth market research and analysis to identify trends...
-
Senior Business Analyst
il y a 2 semaines
Paris, Île-de-France PAC Analyst Temps pleinAbout the RoleWe are seeking an experienced Senior Analyst to join our team at PAC Group. As a Senior Analyst, you will play a key role in supporting our customers in defining their IT strategy, managing their teams and projects, and minimizing risks in technology decisions that make for successful business transformation.Key ResponsibilitiesConduct market...
-
Technical Business Analyst H/F/X
il y a 4 semaines
Paris, Île-de-France Duck Creek Technologies Temps pleinJob Title: Technical Business AnalystWe are seeking a highly skilled Technical Business Analyst to join our team at Duck Creek Technologies. As a Technical Business Analyst, you will be responsible for providing technical support and maintenance to our clients, ensuring the smooth operation of our platform.Key Responsibilities:Provide technical support to...
-
Technical Business Analyst H/F/X
il y a 2 semaines
Paris, Île-de-France Duck Creek Technologies Temps pleinJob Title: Technical Business AnalystWe are seeking a highly skilled Technical Business Analyst to join our team in Paris. As a Technical Business Analyst, you will be responsible for providing technical support and maintenance to our clients in the reinsurance industry.Key Responsibilities:Provide technical support to clients, including troubleshooting and...
-
Technical Business Solutions Analyst
il y a 2 semaines
Paris, Île-de-France SoftwareONE Deutschland GmbH Temps pleinWhy SoftwareONE?SoftwareONE is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareONE unlocks the...
-
Technical Business Analyst
il y a 1 semaine
Paris, Île-de-France Duck Creek Technologies Temps pleinTransforming the Insurance IndustryDuck Creek Technologies is a leading provider of intelligent solutions for the property and casualty (P&C) and general insurance industry. We are seeking a Technical Business Analyst to join our team and contribute to the success of our clients.About the RoleWe are looking for a skilled Technical Business Analyst to support...
-
Technical Business Analyst
il y a 6 jours
Paris, Île-de-France SoftwareONE Deutschland GmbH Temps pleinWhy SoftwareOne?SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the...
-
Technical Business Consultant
il y a 6 jours
Paris, Île-de-France Pentasia Temps pleinBusiness Analyst / Technical WriterWe are looking for a Business Analyst / Technical Writer to join our client's product and development team. The ideal candidate will have experience working within a B2B or B2C sportsbook business and be able to effectively communicate with stakeholders. This is a remote opportunity for candidates based in Europe, offering...
-
Technical Business Analyst
il y a 1 semaine
Paris, Île-de-France SoftwareONE Deutschland GmbH Temps pleinUnlock the Power of Business IntelligenceSoftwareONE Deutschland GmbH is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and...
-
Technical Business Analyst
il y a 3 semaines
Paris, Île-de-France Duck Creek Technologies Temps pleinJob Title: Technical Business AnalystWe are seeking a skilled Technical Business Analyst to join our dedicated application support team, responsible for maintaining and evolving the DCR (Duck Creek Reinsurance) platform used by one of our major clients in the reinsurance industry.Key Responsibilities:Provide level 1 and 2 user support: manage requests,...
-
Technical Business Analyst
il y a 2 semaines
Paris, Île-de-France Duck Creek Technologies Temps pleinAbout Duck Creek TechnologiesDuck Creek Technologies is a leading provider of intelligent solutions for the property and casualty (P&C) and general insurance industry. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.Job Title: Technical Business AnalystWe are seeking a Technical...
-
Technical Business Analyst
il y a 3 semaines
Paris, Île-de-France Duck Creek Technologies Temps pleinAbout Duck Creek TechnologiesDuck Creek Technologies is a leading provider of intelligent solutions for the property and casualty (P&C) and general insurance industry. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.Job Title: Technical Business AnalystWe are seeking a Technical...
-
Business Systems Analyst
il y a 3 semaines
Paris, Île-de-France Pentasia Temps pleinBusiness Analyst / Technical Writer OpportunityPentasia is seeking a skilled Business Analyst / Technical Writer to support the product and development team, as well as stakeholder meetings.The ideal candidate will have:Extensive experience as a Business Analyst/Technical WriterProven track record working within B2B or B2C sportsbook businessesThis remote...
-
Business Transformation Specialist
il y a 4 semaines
Paris, Île-de-France Arrow Financial Business Temps pleinJoin Our Team as a Business Transformation AnalystAt Arrow Financial Business, we are seeking a highly skilled Business Transformation Analyst to join our team. As a Business Transformation Analyst, you will play a key role in driving digital transformation and innovation across our organization.Key Responsibilities:Define test strategies to validate...
-
Data Analyst
il y a 4 semaines
Paris, Île-de-France Groupama Temps pleinJob Title: Data AnalystJoin Gan Assurances, a leading insurance company, as a Data Analyst in our Technical and Financial Department. We are looking for a skilled professional to work on two key projects:Project 1: Technical Vision and Indicators of ProfitabilityAs a Data Analyst, you will be responsible for developing and implementing technical indicators...
-
Business Systems Analyst
il y a 2 semaines
Paris, Île-de-France Pentasia Temps pleinBusiness Analyst / Technical WriterPentasia is seeking a skilled Business Analyst / Technical Writer to support the product and development team, as well as stakeholder meetings.Key Responsibilities:Work within a B2B or B2C sportsbook businessSupport product and development teamsParticipate in stakeholder meetingsRequirements:Experience working within a B2B...
-
Technical Business Analyst
il y a 4 semaines
Paris, Île-de-France Duck Creek Technologies Temps pleinAbout Duck Creek TechnologiesDuck Creek Technologies is a leading provider of intelligent solutions for the property and casualty (P&C) and general insurance industry. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.Job Title: Technical Business AnalystWe are seeking a Technical...
-
Business Systems Analyst
il y a 6 jours
Paris, Île-de-France Pentasia Temps pleinBusiness Analyst / Technical WriterOur client, a leading B2B sportsbook software provider, is seeking a skilled Business Analyst / Technical Writer to support their product and development team. The ideal candidate will have experience working within a B2B or B2C sportsbook business and be able to effectively communicate with stakeholders.This is a remote...
-
Technical Finance Analyst
il y a 2 semaines
Paris, Île-de-France Wakam Temps pleinJob Title: Technical Finance AnalystWe are seeking a highly skilled Technical Finance Analyst to join our Finance team at Wakam. As a Technical Finance Analyst, you will play a key role in managing Wakam's technical margin, performing quarterly closing, and analyzing variances.Key Responsibilities:Manage Wakam's technical margin, including quarterly closing...
-
Technical Analyst
il y a 1 semaine
Paris, Île-de-France AXA Temps pleinMain ResponsibilitiesAs a Technical Analyst at AXA, you will be part of a dynamic technical team, responsible for the development and maintenance of Orchestra and Java programs. Your key tasks will include:Development and maintenance of Orchestra and Java programsDaily maintenance and monitoring of existing programsBuilding components in accordance with...
