Application Engineer

Hprobe is a leading provider of test equipment for integrated magnetic devices, such as MRAM and Sensors. Our mission is to deliver high-quality testing equipment for accuracy and throughput to research and production clients worldwide.

We stay at the forefront of this rapidly evolving industry with a core ethic of innovation and constant improvement. Our equipment is backed by international patents and publications from our team members. With a diverse and experienced team, we strive to deliver exceptional work in a light-hearted and inclusive environment.

The successful candidate will be based at our headquarters in Grenoble, France. The primary responsibility will be to ensure equipment is correctly tested and documented, followed by on-site installation and user training. With clients worldwide, there is a requirement for international travel to support and install client equipment.

Application Engineers are also responsible for handling customer support and after-sales care, including recreating bugs or errors in software, diagnosing hardware issues, and optimizing processes. As a start-up, the successful candidate will have the opportunity to tackle a wide range of issues with various responsibilities across the business.

• Equipment test and tool qualification
• Aiding in the installation and acceptance process of equipment
• Providing quality on-site support, repair, planned maintenance, and service of complex electro-mechanical systems
• Troubleshooting electrical, mechanical, and software problems remotely or on-site
• Root cause analysis down to the component level
• Reproducing bugs or errors on in-house equipment and software test
• Software test and aiding the software team in developments and improvements
• Customer training and applications/process support
• Generating and maintaining strong relationships with customers for future business generation
• Good record-keeping of works and tests carried out

The ideal candidate must be self-motivated and work well autonomously. A zero-defect mindset and a desire to provide the highest level of service to customers are essential. The ability to work well with the team and have a professional yet light-hearted approach is crucial. Good problem-solving and critical analysis skills are necessary, as well as the ability to follow a problem from occurrence to resolution. The candidate must be cool under pressure and natural in front of clients during on-site work.

• Master's degree or above in Electronics, Physics, Automation, or other science/engineering-related fields
• Minimum 5 years of work experience in installation, test, process, or applications supporting advanced equipment in science, research, or industry
• Troubleshooting/problem-solving electrical wiring faults, process, and software issues
• Knowledge of electrical testing and/or wafer-level test methods is a bonus
• Experience in the semiconductor industry is a bonus but not required
• Knowledge of MRAM and memory device testing is a bonus but not required

• Fluent in spoken and written English
• Independent and self-motivated
• Ability to develop strong and lasting client relationships

Based on experience

Job Type: Full-time

Pay: 45,000.00€ - 55,000.00€ per year

Work Location: In person