Customer Success Manager

il y a 3 semaines

Suresnes, Île-de-France UPTOO Temps plein
Join Our Team as a Customer Success Manager

At UPTOO, we're on a mission to revolutionize the way businesses interact with their customers. As a Customer Success Manager, you'll play a crucial role in ensuring our clients achieve their goals and exceed their expectations.

Your Key Responsibilities:
  • Develop and maintain strong relationships with our clients, understanding their needs and providing tailored solutions.
  • Work closely with our sales team to ensure seamless onboarding and implementation of our solutions.
  • Identify opportunities for upselling and cross-selling, driving revenue growth and customer satisfaction.
  • Collaborate with our product team to gather feedback and insights, informing product development and improvement.
  • Provide exceptional customer support, resolving issues and ensuring high levels of customer satisfaction.
What We Offer:
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including 2 days of remote work per week.
  • A chance to work with a cutting-edge technology platform, driving innovation and customer success.
  • Ongoing training and development opportunities, helping you stay ahead of the curve.
  • A collaborative and inclusive team culture, with a focus on customer satisfaction and success.

We're looking for a motivated and results-driven individual who is passionate about delivering exceptional customer experiences. If you're a natural communicator, a problem-solver, and a team player, we'd love to hear from you

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