Checkout Team Supervisor

About Groupement Les Mousquetaires

Groupement Les Mousquetaires is a leading retail group in France, comprised of seven distinct brands and employing thousands of individuals across its operations. Intermarché & Netto are dedicated to making quality food accessible to everyone, upholding the values of independence and diversity to meet the evolving needs of French consumers.

Your Role: A Key Contributor to Customer Experience

As a Checkout Team Supervisor, you play a vital role in shaping customer perceptions and ensuring a positive shopping experience. You will work closely with the Cashier Manager to achieve operational excellence and contribute to the overall success of the store.

Key Responsibilities:

• Team Leadership & Engagement: Motivate and guide your team, fostering a collaborative and high-performing environment aligned with Groupement Les Mousquetaires' goals.
• Checkout Operations Management: Optimize checkout processes, ensuring smooth customer flow and efficient handling of transactions.
• Customer Relationship Excellence: Build strong relationships with customers, providing exceptional service and addressing their needs promptly and effectively.
• Financial Management: Oversee cash management procedures, including currency orders, fund reconciliation, safe operations, and bank deposits.
• Issue Resolution: Handle customer complaints professionally and efficiently, striving to find amicable solutions that maintain customer satisfaction.

Qualifications: A Passion for Customer Service & Business Acumen

At Groupement Les Mousquetaires, we value individuals who demonstrate initiative, a strong work ethic, and a commitment to delivering exceptional results. Your interpersonal skills, business acumen, and customer-centric approach will be essential assets in this role.