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Customer Engagement Engineer
Il y a 2 mois
Job Overview:
We are seeking a dedicated professional to oversee the certification process for NF Service brands at AFNOR. This role involves a variety of responsibilities aimed at ensuring the highest standards of quality and client satisfaction.
Key Responsibilities:
- Oversee the certification process for NF Service brands.
- Conduct technical evaluations of quality documentation.
- Make informed decisions regarding certification.
- Maintain accurate records of certification documents.
- Provide training for auditors and coordinate meetings.
- Revise and update certification standards as necessary.
- Manage financial aspects and budgets related to certification.
- Foster relationships with clients and advocate for certifications.
- Stay updated on pertinent regulations and compliance requirements.
- Engage in events and communication initiatives.
- Assist client managers in enhancing client satisfaction.
- Contribute to overall quality management and client retention strategies.
Candidate Profile:
The ideal candidate will possess a strong background in quality engineering, along with experience in certification or quality management. Excellent communication skills, meticulous attention to detail, and the ability to manage multiple projects concurrently are essential.
If you are a proactive team player with robust decision-making skills, we encourage you to consider this opportunity.
