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Lead Cloud Operations Engineer

Il y a 2 mois

Paris, Île-de-France Klausapp Temps plein
Opportunity Overview

At Klausapp, we are pioneering a transformative quality management platform tailored for customer support teams, streamlining the process of internal feedback collection. Positioned at the cutting edge of the expanding customer experience sector, we empower support teams to assess and enhance their service quality. We recognize that a remarkable team is essential to develop such innovative solutions.

Therefore, we are in search of a Lead Cloud Operations Engineer who thrives on solving intricate challenges to join our dynamic team and contribute to our strategic vision. If this resonates with you, we encourage you to explore further.

Our Technology Stack

We utilize a sophisticated microservices architecture built on Google Cloud Platform and AWS, employing containerization for all workloads that serve millions of Klausapp users.

  • Programming Languages: Go, Python, Java
  • Container Orchestration: Kubernetes
  • Serverless Computing: Cloud Run
  • Databases: PostgreSQL, Google Cloud Spanner
  • Infrastructure Management: Pulumi and Terraform
  • CI/CD: Github Actions
  • CDN Solutions: Cloudflare and other caching technologies
  • Machine Learning: Various technologies including Apache Beam, LangChain, etc.
Key Responsibilities
  • Collaborate with the development team to strategize and enhance the application infrastructure for our quality assurance solutions
  • Participate as a key member of an expert team in planning and executing the migration from GCP to AWS
  • Develop and implement tools that optimize our continuous integration and delivery processes on a global scale
  • Oversee Google Cloud Platform and AWS services to pinpoint opportunities for enhancing security, performance, stability, and scalability
  • Conduct Root Cause Analysis investigations to provide insights to our clients and internal teams
Qualifications
  • Minimum of 5 years of experience in a DevOps, SRE, or Cloud Engineering capacity
  • Proven experience with Google Cloud Platform or Amazon Web Services
  • Familiarity with cloud-native technologies such as Kubernetes and Docker
  • Experience with Infrastructure-as-Code tools like Pulumi and Terraform
  • Strong understanding of network protocols including TLS/SSL, DNS, and load-balancing technologies
  • Knowledge of monitoring and centralized logging solutions
  • Analytical abilities for troubleshooting and optimizing cloud infrastructure
  • Proficient in remote collaboration in English across various departments
  • Exceptional written and verbal communication skills
Interested in Joining Us?