International Operations Coordinator
il y a 3 semaines
**About Indie Campers**
We're a leading campervan marketplace on a mission to make road trips accessible to everyone. Our digital approach and customer-centric focus have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.
With over one million nights rented through our platform, we've welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive array of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.
As a technology-driven company, we face exciting and demanding challenges that require top talent and motivation to pursue. We're growing our team and looking for individuals to join us on this journey.
**The Role**
We're seeking university students or recent graduates for an International Operations Intern position in our Depot in Eysines - Bordeaux. As an International Operations Intern, you'll represent our brand in person, providing world-class customer service to our guests.
You'll enjoy challenges, meeting new people, and fast-paced environments. If you're motivated and enthusiastic, this position might be your next step.
**Key Responsibilities**
**Front-Office Activities:**
- Customer service and sales: handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, and upsell road trip extras.
**Back-Office Activities:**
- Operations handling: align reservations with available campervans, verify and prepare campers and road trip extras and kits.
- Quality control: maintain campervans in top condition, identify and act on maintenance or repair needs.
- Support activities: support the team in monitoring the existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.
**Requirements**
- You're a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
- You're fluent in English, have a work permit, and a valid driver's license.
- You enjoy international environments and meeting new cultures.
- You possess a natural talent for connecting with people and have a strong customer service orientation.
- You have a problem-solving mindset and thrive in dynamic environments.
**The Indie Commitment**
- All internships are compensated, with the amount depending on location, country, and region.
- Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, communication, and team spirit.
- International opportunities and the possibility of integration in Indie Campers after the internship.
**Ready to Go Indie?**
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