Program Coordinator

This position is based on the job description detailed below at 30 hours per week, at $19 per hour for a one-year term, with the possibility of extension based on funding.

• Create and maintain a non-judgmental and compassionate environment for clients and their inquiries.
• Provide prompt and compassionate care to clients accessing services.
• Refer walk-in and telephone clients to counselling team or other community agencies.
• Assist clients in completing forms and applications, identifying resources and supports to enhance their well-being.
• Keep inventory of all supplies and drop-in breakfast supplies and needs.
• Work cooperatively with staff to support programs to meet the needs of the Centre.
• Maintain the cleanliness of publicly accessed areas.
• Participate in training, workshops, presentations as deemed necessary.
• Maintain and update resource materials as needed.
• Provide programming as it relates to women's wellness.
• Complete client intakes as required for programs.
• Responsible for maintaining social media platforms in collaboration with all team members.
• Responsible for answering the Centre phone and general emails.

• Diploma or Degree in social services or relevant program experience.
• Non-Violent Crisis Intervention training or willingness to obtain.
• Awareness and sensitivity to issues of marginalization (sexism, racism, classism) and cultural diversity.
• Knowledge and understanding of family violence and family systems.
• Ability to create a rapport with a diverse client population.
• Ability to function collaboratively within multiple community organizations.
• Effective computer, written and verbal communication skills, including knowledge of Microsoft Office.
• Ability to organize and prioritize tasks, handle interruptions and changing priorities.
• Ability to work and make decisions independently and as a team member.
• Willingness to work within The Women's Resource Centre's feminist philosophy.

• Risk to exposure of potentially unpredictable behaviors or situations.
• Occasional evening and weekend work and community events.