Job Summary

Groupe ADENES, a leading international expertise group, is seeking an Automotive Expert Technician to join our team. As a key member of our expertise team, you will be responsible for conducting vehicle expertise missions for insurance companies.

Key Responsibilities

• Evaluate vehicle damage following an accident (photos, video conferencing)
• Identify the characteristics of the vehicles being expertized (legal, commercial, and equipment specifications)
• Calculate damages based on the accident declaration
• Establish the value of a vehicle based on the expertise
• Prepare detailed reports on accidents (financial calculations)
• Collaborate with stakeholders (insured, insurers, repairers) to estimate repair costs and facilitate the claims process
• Monitor and update claims files according to expected management processes
• Collaborate with other departments to ensure smooth communication and efficient claims resolution

Requirements

• Technical degree in Mechanics or Bodywork
• Previous experience as a mechanic, bodywork specialist, or receptionist in a garage or car dealership
• Strong technical expertise and in-depth knowledge of mechanical and bodywork aspects
• Excellent client attitude, ability to understand client needs and expectations
• Ability to analyze complex situations, gather relevant information, and synthesize
• Ability to manage multiple files simultaneously, organize, and prioritize tasks
• Reactivity to challenges and changes, ability to take initiatives to resolve problems
• Positive attitude, ability to maintain a pleasant work environment, and a taste for challenge

What We Offer

• Personalized integration and accompaniment programs
• Ongoing training and specialization programs to acquire new skills
• Proximity management with regular and personalized supervision
• A work environment that values the collective, mutual aid, and knowledge sharing
• A commitment to ensuring client satisfaction through high-quality expertise and proactive responses
• A stimulating work environment that fosters professional and personal growth
• Encouragement of innovation, creativity, and initiative
• A responsible and inclusive business model
• Modern digital tools to optimize processes and improve operational efficiency
• Opportunities for professional development and career advancement within our group
• A focus on balancing professional responsibilities and personal commitments
• An attractive remuneration package and performance-based bonuses
• Comprehensive social benefits, including a meal ticket and health insurance with employer coverage, and a time savings account

Job Details

Full-time position, 37 hours per week (12 days of annual leave)

Annual salary, based on profile and experience, ranging from €22,000 to €25,000 per year, with quality-based bonuses