Quality Engineer for Medical Devices
il y a 2 jours
Biotech Dental is a French company that designs and manufactures medical devices and digital solutions for dentists and dental laboratories. We are committed to providing high-quality care at an affordable price.
Our mission is to empower dental professionals to deliver quality care to their patients.
Our values are centered around innovation, humanism, and Made in France.
We are not only a global player in the dental industry, but also a socially responsible company that prioritizes environmental sustainability and community engagement.
Our goal is to create a world where everyone has access to quality dental care.
Job DescriptionAs a Quality Engineer for Medical Devices, you will be responsible for implementing a customer complaint process and associated procedures. You will work closely with various operational teams to develop corrective action plans and track key performance indicators.
Your daily tasks will include:
- Receiving, evaluating, and analyzing customer complaints
- Initiating corrective action plans with operational teams
- Writing responses to recurring customer complaints to ensure consistency and customer satisfaction
You will also have the opportunity to:
- Implement and monitor the Supplier Management Quality (SMQ) process
- Develop, update, and improve Quality documents
- Analyze and treat Non-Conformities
- Manage, track, and evaluate the effectiveness of Corrective and Preventive Actions (CAPAs)
- Conduct Quality training sessions and awareness campaigns
- Manage Quality administrative documents and archives
- Classify and store documentation
Excellent communication skills will be essential for investigating customer complaints and responding to customers in a timely manner. Fluency in English (written and spoken) is required for this role.
RequirementsWe are looking for a highly skilled professional with a strong background in quality assurance and medical devices. The ideal candidate will have:
- A Bachelor's degree in a scientific or biomedical field
- Significant experience in quality assurance and medical devices
- Knowledge of ISO 13485, EU Regulation 2017/745, and 21 CFR
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
If you are passionate about quality and innovation, and want to join a dynamic team that is committed to creating a world of smiles, please apply for this exciting opportunity.
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