Digital Transformation Expert

il y a 3 semaines


Paris, Île-de-France ServiceNow Temps plein

About the Role

At ServiceNow, we're committed to helping our customers achieve their digital transformation goals. As a Digital Transformation Expert, you'll play a key role in driving our success in this area. Your primary responsibility will be to work closely with our customers to understand their goals and develop strategies to achieve them. You'll need to have a deep understanding of digital transformation and be able to communicate complex ideas in a clear and concise manner.

Responsibilities

• Develop and implement digital transformation strategies for our customers
• Work closely with our customers to understand their goals and objectives
• Collaborate with our team to develop and execute plans to achieve our customers' goals
• Identify and capitalize on opportunities to expand our customers' use of our services

Requirements

• 12+ years of experience in a professional services organization, or equivalent education/experience
• English language proficiency (C Level) and French language proficiency (not mandatory but a plus)
• Experience in a management consulting role at a top-tier consulting company or equivalent, focused on technology (Digital/SaaS/Enterprise Software) enabled transformations
• Experience working with F100-1000 accounts
• Understanding of issues and goals driving digital transformation across industry
• Depth in digital transformation design, implementation, and management
• Expertise in one industry, with minor experience in one or two additional industries
• Executive relationships with CIO, CFO, CHRO, and business line leaders
• Experience identifying goals and solving challenges
• Experience serving as part of a client account leadership team
• Experience expanding offerings with clients
• Experience integrating with other account functions in developing account strategies and Customer Outcomes plans
• Experience developing account partnering (co-delivery) relationships with large consultancies and technology implantation firms, Big 4, GSI's
• 5+ years of large program experience (multi-tracked, OCM)
• Experience managing outcomes to a CxO position
• Knowledge of ServiceNow- minimal, experience with multiple ServiceNow product suites

What We Offer

At ServiceNow, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. We're committed to helping our employees succeed and achieve their career goals.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.

Additional Information

Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. Not Applicable

Industry: Information Technology And Services



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