Quality Assurance Expert for International Products
il y a 1 semaine
We are seeking a dedicated Quality Assurance Expert to maintain the highest standards of quality and performance in our international products. This role involves acting as an interface between our Warranty Clearing Centre and Customer Service, ensuring seamless communication and issue resolution.
Key Responsibilities:- IDentify technical deficits and malfunctions in our products and processes through detailed root cause analyses
- Carry out systematic investigations and tests to meet quality requirements and specifications
- Create comprehensive test documentation and checklists to optimize test processes
- Develop interdisciplinary quality strategies and present findings and solutions effectively
- Manage complaints and returns, standardizing procedures and implementing them across international subsidiaries
- Collaborate with internal departments, production, quality management, and external partners to achieve quality targets
Your Profile:
- Degree in engineering with experience in quality management and industry expertise in field quality engineering or comparable
- In-depth knowledge of adding-value technologies such as injection molding and coating processes, strong quality awareness, and customer focus
- Strong understanding of performance requirements and product characteristics, regulations, and standards, as well as latest quality management methods
- Familiarity with risk management and problem-solving techniques, including VDA
- Analytical mindset, decisiveness, and excellent communication skills for effective teamwork
- Comfortable in international environments, with good English command and willingness to travel
Salary Estimate: €60,000 - €80,000 per annum, depending on experience and qualifications.
GROHE is a leading global brand for bathroom solutions and kitchen fittings, committed to innovative water products that deliver 'Pure Freude an Wasser'. Our values include technology, quality, design, and sustainability, reflecting our commitment to exceptional experiences. With engineering and innovation anchored in Germany, our products bear the 'Made in Germany' label. We were the first in our industry to win the German government's CSR prize and featured in Fortune magazine's ranking of Top 50 companies 'Changing the World'. Since 2014, GROHE is part of LIXIL, a pioneer for water and housing products.
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