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Technical Project Manager

il y a 1 mois

Paris, Île-de-France American Express Global Business Travel Temps plein

At American Express Global Business Travel, we're passionate about helping our customers achieve success through innovative solutions. As a Technical Project Manager, you'll play a key role in implementing and configuring our sold solutions to meet the unique needs of each customer.

Key Responsibilities:

  • Ensure that software functionalities are well understood by customers
  • Carry out configurations and technical integrations according to customer needs
  • Accompany customers during the first days of use
  • Understand and define customer needs
  • Support different teams involved in the project
  • Provide technical expertise on projects
  • Ensure technological watch on field of competence

Requirements:

  • Proven technical skills
  • Knowledge of company's internal processes
  • Knowledge of customer relationship management
  • Knowledge of business travel and/or expense report industry is a plus
  • English: fluent (multicultural and international team)

What You'll Develop:

  • Project Management
  • HR, ERP and financial systems integration
  • SSO
  • Approval workflows for travel and expense
  • Data transformation (ETL)
  • Data synchronization to third parties (Travel Agencies, Banks, Card suppliers, GDS...)
  • Leading workshops during project phase
  • Security
  • Ensuring PCI-DSS in integration scope
  • Ensuring data security for client transmissions
  • Managing service & feature requests from customers
  • Feasability, cost and timeline analysis
  • Data synchronization evolutions
  • Data integration evolutions
  • Internal projects
  • Web applications
  • Batch integration for support team
  • Stack
  • Kettle
  • JavaScript
  • SQL
  • C#
  • ASP .NET

Location: France

The #TeamGBT Experience:

  • Flexible benefits tailored to each country and start the day you do
  • Travel perks: get a choice of deals each week from major travel providers
  • Develop the skills you want when the time is right for you
  • Champion Diversity, Equity, and Inclusion in every aspect of our business
  • Wellbeing resources to support mental and emotional health