Field Service Specialist
il y a 2 semaines
As a Field Service Specialist for Immuno Diagnostic Instruments, you will play a vital role in ensuring customer satisfaction by providing technical support and resolving issues related to our cutting-edge instruments.
Your primary responsibility will be to address customer inquiries regarding technical or application difficulties they may encounter with our immuno diagnostic instruments. You will conduct thorough investigations into each case, leveraging your expertise to provide effective solutions through remote troubleshooting or on-site interventions.
Key Responsibilities:
- Establish and maintain strong relationships with customers, promptly addressing their concerns and escalating critical issues as needed.
- Document all service activities meticulously within our Service Max reporting system, ensuring accurate record-keeping and case status updates (Open, Stand-By, Postponed).
- Execute corrective actions, planned maintenance procedures, and installations according to headquarters guidelines and best practices.
- Manage your local inventory of spare parts effectively to ensure timely resolution of customer issues.
- Provide backup support for the hotline as required.
Technical Expertise:
- Possess a Bachelor's degree in Electronics/Electro Mechanics or a related field.
- Prior experience in Field Service or Hotline support is highly advantageous.
- Demonstrate proficiency in technical English.
Your Day-to-Day:
- Conduct preventive maintenance on Phadia 250 instruments, gathering customer information, analyzing system logs, applying maintenance checklists, and discussing findings with the customer.
- Lead instrument installations, collaborating with application technicians and sales colleagues to ensure seamless delivery, setup, technical calibration, and handover for customer training.
Essential Skills:
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite, Windows operating systems, and Service Max software.
- A commitment to continuous learning and professional development.
-
Field Service Instruments Immuno Diagnostic Specialist
il y a 3 jours
Bordeaux, Nouvelle-Aquitaine, France Thermo Fisher Scientific Temps pleinJob SummaryThermo Fisher Scientific is seeking a skilled Field Service Instruments Immuno Diagnostic Specialist to join our team. As a Field Service Instruments Immuno Diagnostic Specialist, you will be responsible for providing technical support and maintenance for our immuno diagnostic instruments.Key ResponsibilitiesProvide technical support and...
-
Field Services Technician/IT Specialist
il y a 2 semaines
Bordeaux, Nouvelle-Aquitaine, France Experis France Temps pleinJob Title: Field Services Technician/IT SpecialistWe are seeking a highly skilled Field Services Technician/IT Specialist to join our team at Experis France. As a key member of our team, you will be responsible for providing technical support and services to our clients in the BORDEAUX and surrounding areas.Main Responsibilities:Qualify, manage, and resolve...
-
Field Service Technician
il y a 2 semaines
Bordeaux, Nouvelle-Aquitaine, France LE MERCATO DE L'EMPLOI Temps pleinAbout Le Mercato de l'EmploiWe are a dynamic company seeking a skilled and experienced Field Appliance Technician to join our team.If you are passionate about providing top-notch service and enjoy working autonomously, then this opportunity is perfect for you.Key ResponsibilitiesDiagnose and repair electrical appliances at customers' homes,Provide...
-
Field Service Instruments Immuno Diagnostic
il y a 4 semaines
Bordeaux, Nouvelle-Aquitaine, France ThermoFisher Scientific Temps pleinWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionThe technician FSE will collect the requests of customers in technical difficulty or application difficulty of our instruments. Make a detailed study of each case and provide a solution by telephone or on site. The technician FSE is best profil for finding a solution to the problems...
-
Technicien Après-Vente Dépanneur/Monteur itinérant H/F
il y a 5 jours
Bordeaux, Nouvelle-Aquitaine, France UIMM Ironjob Temps pleinAt UIMM Ironjob, we are seeking a skilled Field Service Technician to join our team. As a key member of our service team, you will be responsible for providing technical support and maintenance services to our customers.Key Responsibilities:Travel to customer sites to perform maintenance and repair services on our equipmentDiagnose and troubleshoot technical...
-
Pressure Equipment Specialist
il y a 2 jours
Bordeaux, Nouvelle-Aquitaine, France POLE THERMIE PRESSION SO (0740) Temps pleinJob DescriptionCompany OverviewPOLE THERMIE PRESSION SO (0740) is a leading provider of industrial safety services, dedicated to preventing accidents and ensuring the well-being of our clients and their employees.Job SummaryWe are seeking a highly skilled Pressure Equipment Specialist to join our team. As a Pressure Equipment Specialist, you will be...
-
Roofing Support Specialist
il y a 4 semaines
Bordeaux, Nouvelle-Aquitaine, France Infiniteam Temps pleinPosition Overview: Roofing Support SpecialistAs a Roofing Support Specialist at Infiniteam, you will play a crucial role in the installation and maintenance of roofing systems. Your responsibilities will include:Assisting in the application of insulation and waterproofing materials to ensure optimal performance and durability.Securing waterproof and...
-
Roofing Support Specialist
il y a 4 semaines
Bordeaux, Nouvelle-Aquitaine, France Infiniteam Temps pleinPosition Overview: Roofing Support SpecialistAs a Roofing Support Specialist, you will play a crucial role in the installation of insulation and waterproofing systems. Your responsibilities will include:Assisting skilled roofers in the application of insulation and waterproofing materialsSecuring waterproof and insulating panels through various methods such...
-
Roofing Support Specialist
il y a 4 semaines
Bordeaux, Nouvelle-Aquitaine, France Infiniteam Temps pleinPosition Overview: Roofing Support SpecialistAs a Roofing Support Specialist at Infiniteam, you will play a crucial role in the installation and maintenance of roofing systems. Your responsibilities will include:Assisting in the application of insulation and waterproofing materials to ensure effective protection against the elements.Securing waterproof and...
-
Floristic and Faunistic Reconnaissance Specialist
il y a 2 jours
Bordeaux, Nouvelle-Aquitaine, France Diderot Education - Campus de Bordeaux Temps pleinAbout Diderot Education - Campus de BordeauxDiderot Education is a leading private education group in France, recognized for its innovative approach to learning and its commitment to excellence. Our campus in Bordeaux is one of our 10 locations, offering a range of programs from BTS to Masters degrees.Job DescriptionWe are seeking a highly skilled Floristic...
-
Technical Validation Specialist
il y a 3 jours
Bordeaux, Nouvelle-Aquitaine, France Automotive Cells Company (ACC) Temps pleinJob DescriptionJob Title: Technical Validation SpecialistJob Summary:We are seeking a highly skilled Technical Validation Specialist to join our team at Automotive Cells Company (ACC). As a Technical Validation Specialist, you will play a critical role in ensuring the quality and reliability of our electric vehicle batteries.Key Responsibilities:Develop and...
-
Commercial Development Specialist
il y a 3 jours
Bordeaux, Nouvelle-Aquitaine, France MBway Temps pleinJoin MBway as a Commercial Development SpecialistAbout the RoleWe are seeking a highly motivated and organized Commercial Development Specialist to join our team at MBway. As a Commercial Development Specialist, you will be responsible for developing and executing sales strategies to drive business growth and revenue.Key ResponsibilitiesDevelop and maintain...
-
Carpenter Specialist
il y a 2 semaines
Bordeaux, Nouvelle-Aquitaine, France Camo Emploi Temps pleinRole OverviewCamo Emploi is seeking a skilled Carpenter Specialist to join our team in Bordeaux, specializing in second œuvre.Key ResponsibilitiesDevelop detailed plans for carpentry projectsMeasure spaces to ensure accurate fitting of wooden structuresCut, assemble, and install carpentry elements with precisionVerify proper sealing and insulation of...
-
Procurement Specialist
il y a 5 jours
Bordeaux, Nouvelle-Aquitaine, France Stradal Temps pleinAbout the RoleWe are seeking a highly skilled Procurement Specialist to join our team at Stradal, a leading manufacturer of concrete products. The successful candidate will be responsible for managing our procurement processes, ensuring the timely and cost-effective delivery of materials and services.Key ResponsibilitiesProcurement StrategyDevelop and...
-
Childcare Development Specialist
il y a 2 semaines
Bordeaux, Nouvelle-Aquitaine, France Babilou Temps pleinAbout BabilouBabilou is a leading provider of childcare services, dedicated to creating nurturing and stimulating environments for children to learn and grow. We are committed to providing high-quality care and education that empowers children to reach their full potential.Job Description: Childcare Development SpecialistAs a Childcare Development...
-
Technicien Après-Vente Dépanneur/Monteur itinérant H/F
il y a 3 jours
Bordeaux, Nouvelle-Aquitaine, France UIMM Ironjob Temps pleinAt UIMM Ironjob, we are seeking a skilled Field Service Technician to join our team. As a Mobile Service Technician, you will be responsible for providing technical support and maintenance services to our customers worldwide.Key Responsibilities:Travel to customer sites to perform maintenance and repairs on our cranes and equipmentDiagnose and troubleshoot...
-
Field Sales Executive
il y a 4 semaines
Bordeaux, Nouvelle-Aquitaine, France UPTOO Temps pleinAre you prepared for an exciting opportunity?UPTOO, a prominent player in the large format digital printing sector in France, boasts over 25 years of industry experience. Renowned for our exceptional service quality and rapid nationwide distribution, we are on the lookout for a Field Sales Executive to enhance our vibrant team in the Southwest region.What we...
-
Field Sales Executive
il y a 4 semaines
Bordeaux, Nouvelle-Aquitaine, France UPTOO Temps pleinAre you prepared for a rewarding opportunity?With a legacy of over 25 years, UPTOO stands as a premier provider of large-format digital printing solutions across France. Renowned for our high-quality services and swift nationwide distribution, we are seeking a dedicated Field Sales Executive to enhance our vibrant sales team.Key Responsibilities:Operate from...
-
Floristic and Faunistic Reconnaissance Specialist
il y a 5 jours
Bordeaux, Nouvelle-Aquitaine, France Diderot Education - Campus de Bordeaux Temps pleinAbout Diderot Education - Campus de BordeauxDiderot Education is a leading private education group in France, recognized for its innovative approach to learning and its commitment to excellence. Our campus in Bordeaux is one of our 10 locations, offering a range of programs from BTS to Masters degrees.Job DescriptionWe are seeking a highly skilled Floristic...
-
Roofing Specialist
il y a 5 jours
Bordeaux, Nouvelle-Aquitaine, France CONNECTT AQUITAINE Temps pleinAbout the JobCONNECTT AQUITAINE, a human-sized recruitment and placement agency, is opening doors to employment opportunities: temporary, fixed-term, and permanent positions.Our Bordeaux-based agency, CONNECTT AQUITAINE, invites you to leverage your expertise and develop your skills in the fields of construction, healthcare, and transportation.Job MissionOur...