Technical Solutions Specialist

il y a 13 heures


Paris, Île-de-France Fortinet Temps plein

Technical Solutions Specialist

We are seeking a skilled Technical Solutions Specialist to support our sales organization in all technical matters regarding pre-sales, sales calls, and post-sales. The ideal candidate will have a strong understanding of networking applications and solutions, as well as experience in LAN/WAN/Internet services administration.

Key Responsibilities:

  • Pre-sales - assist in qualifying sales leads from a technical standpoint.
  • Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
  • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
  • Provide assistance to identified customers with post-sales training.

Required Skills:

  • 5 – 8 years experience in technical/pre-sales support as a sales or systems engineer
  • Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP
  • Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
  • Experience with encryption and authentication technologies required
  • Strong presentation skills

Education:

  • Bachelors Degree or equivalent experience. Graduate degree preferred.


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