Head Waiter/Waitress

Il y a 3 mois


Agen, Nouvelle-Aquitaine, France Interaction AGEN Temps plein

Position Title: Maître d'Hôtel

Company: Groupe Interaction

As a Maître d'Hôtel, you will be responsible for providing an exceptional dining experience for our guests. Your role will include:

  • Welcoming patrons with warmth and guiding them to their tables.
  • Presenting the menu and daily specials in an engaging and informative manner.
  • Taking customer orders and ensuring they are communicated effectively to the kitchen staff.
  • Overseeing the dining service to guarantee a seamless and high-quality experience.
  • Training and managing the dining team to uphold standards of efficiency and professionalism.
  • Addressing customer complaints and resolving issues promptly and effectively.
  • Collaborating closely with kitchen personnel to ensure timely and optimal service of dishes.
  • Maintaining rigorous hygiene and safety standards throughout the dining service.
  • Regularly checking in with guests to ensure their satisfaction and comfort.

Qualifications:

  • Previous experience in a similar role as a Maître d'Hôtel or equivalent.
  • Strong communication and interpersonal skills.
  • Attention to detail and a customer-centric approach.
  • Ability to thrive in a fast-paced environment and manage stressful situations.
  • Willingness to work flexible hours, including weekends and holidays.
  • Comprehensive knowledge of wines and various service techniques.
  • Fluency in both French and English; additional languages are advantageous.
  • A degree in hospitality or a related field is preferred.

About Groupe Interaction: Groupe Interaction specializes in providing tailored recruitment solutions across various sectors, focusing on the growth and development of businesses of all sizes. Our core values—freedom, commitment, excellence, teamwork, customization, and proximity—emphasize the importance of human connections in our operations. With a workforce of 800 across more than 190 agencies nationwide, we excel in attracting, managing, and nurturing talent to meet the distinct needs of each organization. Whether it involves temporary, fixed-term, or permanent placements, we are dedicated to recruiting individuals who will contribute to business success. Our extensive range of personalized solutions and digital services is designed to address every unique requirement.

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