Customer Support Technician
il y a 3 semaines
Aboutir Emploi is dedicated to assisting you in your quest for temporary, permanent, or training positions (such as apprenticeships and professional training contracts). Joining Aboutir Emploi as a temporary employee offers numerous advantages that increase with the number of hours worked, including access to a CSE, gift vouchers, a birthday bonus, a referral bonus, and the chance to open a savings account with a 5% interest rate, among other benefits.
Job Description:
- Deliver technical assistance via phone and email to help clients with product usage and troubleshooting.
- Identify technical challenges and suggest appropriate solutions.
- Perform remote diagnostics and troubleshooting to uncover and resolve issues.
- Work in conjunction with technical teams to enhance customer support services.
- Record interventions and update the knowledge base.
Profile:
- Proficient in electronics and computer diagnostics.
- Prior experience in a similar role.
- Comfortable with technology and enjoys a diverse work environment.
If you resonate with this profile, we encourage you to submit your CV. We look forward to connecting with you soon. The team at Aboutir Emploi Les Sorinières.
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