Implementation Consultant
il y a 4 semaines
We are seeking an experienced Implementation Consultant to join our team at PROS. As a key member of our implementation team, you will be responsible for delivering high-quality solutions to our customers, ensuring their success and satisfaction.
Key Responsibilities- Participate in the entire project lifecycle, from initiation to closure, as part of an international implementation team.
- Contribute to 100% customer satisfaction by providing expertise, technical advice, and best practices.
- Utilize advanced skills and out-of-the-box thinking to solve complex problems.
- Contribute to best practices and knowledge base development.
- Work alongside multiple disciplines within PROS, including business development, product management, and product development.
- Previous consulting experience.
- 1-2 years of experience configuring or doing business analysis on solutions for large-scale pricing, CRM, CPQ, or ERP implementations.
- In-depth knowledge in at least one of the following areas: SQL/PL-SQL/T-SQL and relational databases, web development, or any programming language.
- Exposure to web services/interfaces and knowledge of XML, JSON.
- Basic command of SQL (CRUD operations).
- Scripting language/algorithm experience.
- Strong aptitude for analytical concepts, demonstrated leadership ability, strong verbal and electronic communication skills.
- Strong customer focus, excellent teamwork abilities, integrity, and relationship-building skills.
- Ability to act as a trusted advisor and offer exemplary customer service.
- Time management skills and ability to be flexible and creative.
- Excellent interpersonal and communication skills.
- Good listening skills and good teaching skills.
- Excellent business and day-to-day usage of English is vital (written and spoken).
- Previous SaaS or Cloud-based software experience is a plus.
- Any industry experience is a plus (Manufacturing, Distribution, Rental, Insurance, Transportation and Logistics, Oil and Gas, Chemical, etc.).
- Experience with project management tools is a plus.
- German and/or French is an advantage.
- General or computer engineering degree.
- Up to 10% travel required throughout EMEA.
PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won't stop until we've delivered on our promises. We're committed to the success of our customers. That's why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.
This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.
Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.
Work EnvironmentMost work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines, and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.
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