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Retail Team Leader
Il y a 3 mois
Domino RH has been a key player in the human resources solutions sector for over two decades. We believe that every individual brings unique value to the table, and we are dedicated to supporting their professional journeys alongside our clients. With a workforce of 750 permanent staff and a network of 170 agencies both domestically and internationally, we have achieved significant growth, generating 300 million euros in revenue. Our operations encompass various sectors, including tertiary services, healthcare, construction, transport logistics, and industrial missions, complemented by our recruitment agencies, HC Resources and Nextep HR. Additionally, we provide a suite of HR diversification services, including wage portage, training, evaluation, and transition management.
About the Position:In this role, you will be responsible for enhancing and optimizing the performance of your department while ensuring high levels of client satisfaction. Your responsibilities will encompass four primary areas:
- TEAM MANAGEMENT
- Foster team cohesion and drive engagement towards shared objectives.
- Empower team members and facilitate their professional development.
- Develop work schedules.
- Prioritize tasks and coordinate cross-functional initiatives to maintain exceptional customer service.
- Communicate changes effectively and advocate for improvements in methods and tools.
- Monitor adherence to established processes, including workplace safety, recruitment, onboarding, performance evaluation, training, and team rituals.
- ACTIVITY MANAGEMENT
- Contribute to strategic planning and translate it into actionable plans.
- Engage teams in the management of activities.
- Track performance indicators and implement necessary corrective actions.
- Efficiently allocate resources to meet objectives.
- PRODUCTS / SERVICES
- Oversee proper product placement, merchandising, and collaboration with the logistics team to ensure product availability.
- Enhance the shopping environment and provide suggestions for product displays.
- Promote the omnichannel offerings and available products/services.
- Strictly follow internal guidelines regarding hygiene, safety, and quality standards.
- COMMERCE
- Quickly assess and respond to customer needs to tailor actions accordingly.
- Ensure a positive shopping experience for customers and instill this ethos within your team.
- Organize commercial initiatives to strengthen partnerships.
The ideal candidate will possess a background in commercial or managerial roles, with proven success in a similar capacity. Your enthusiasm, energy, and resilience will be invaluable assets in this position.
