Technical Architect

il y a 6 jours

Bordeaux, Nouvelle-Aquitaine, France Dedalus Group Temps plein
Unlock Your Potential as a Technical Architect at Dedalus Group

Are you a seasoned IT professional looking for a new challenge? Do you want to make a meaningful impact in the healthcare sector? We're seeking a highly skilled Technical Architect to join our team at Dedalus Group, a leading healthcare technology company.

About the Role

As a Technical Architect, you will be responsible for leading our Service Support, Maintenance Contract Renewals, Managed Services, and Customer Success Teams. You will work closely with our extended team to design and execute installations/configurations for service validation efforts, pilot sites, and new countries.

Key Responsibilities
  • Provide technical coordination and leadership in the design and execution of installations/configurations for service validation efforts, pilot sites, and new countries.
  • Act as a point of contact, reference for regions in terms of ORBIS(U) architecture, principles, and best practices.
  • Ensure architectures comply with established architecture governance processes, policies, and standards used within Dedalus Group.
  • Guide, mentor, and support in the first deployments of a new country/region.
  • Communicate clearly and effectively with business, clinical, operational, technical, and support team members.
  • Identify and resolve technical issues.
  • Identify opportunities for improving, standardizing the delivery of services.
  • Review and provide input on product documentation.
  • Report any product or documentation issues.
  • Maintain close contact and share knowledge with internal and external teams.
  • Ensure that implementation and configuration cases are documented, and all processes and checklists are followed.
  • Attend product-training, underlying technologies courses, and maintain an expert working knowledge of targeted products and solutions.
  • Transfer knowledge to other teams within the organization.
Requirements
  • Bachelor's degree in computer science with 10+ years' experience in the ICT sector and an experience and successful cloud experience in a managed services environment.
  • Strong analytical and problem-solving skills.
  • General network and hardware knowledge.
  • Intermediate to advanced knowledge of operating systems like Windows 2016/2019 and Linux.
  • Familiarity with one of these cloud platforms: AWS/Azure.
  • Experience with container concepts: Docker, Kubernetes/Openshift,...
  • Knowledge in at least one of these scripting tools: Bash, Powershell, Python,...
  • Excellent communication, interpersonal, and customer service skills.
  • Strong leadership skills.
  • Fluent in English.
What We Offer

At Dedalus Group, we're committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities. We foster a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world.

We're a diverse population of 7,600 people, including around 1,000 people in France, in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We're the people of Dedalus Group.

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