Digital Product Owner Assistant

il y a 7 jours

RueilMalmaison, Île-de-France Société Générale Assurances Temps plein

Context

Our clients are multinational companies seeking to harmonize and rationalize their procurement and operation of leased company cars. The full-service lease product is evolving with multiple bundled drivers' services and outsourced driver management. Mobility solutions are considered in mature markets.

Mission

The primary mission of the department is to manage and develop international key accounts products, applications, and reporting, increasing customer loyalty.

Main Responsibilities:

  • Manage user administration in conformity with GDPR.
  • Act as a proxy product owner to participate in sprint meetings, tests, and validate new features and/or data.
  • Manage support level 1 with sales.
  • Manage analysis studies.
  • Create and update dashboards, reports in various tools.
  • Be proactive in bringing ideas for improvements.
  • Create videos for trainings, user guides.

Data

  • Create tickets and follow up the status until closure in a timely manner.
  • Conduct the first level of analysis.
  • Validate the quality of data in the framework of different projects or specific short-term projects.

Web Analytics (Matomo)

  • Create new KPIs, graphs, dashboards.
  • Make full use of the tool's features.
  • Manage analysis and associated recommendations.

You will have the opportunity to work on various applications, including digital applications for international customers, PowerBI, CRM, Matomo, Sharepoint, and more.

Projects

  • Contribute to different projects and products regarding customer loyalty.

Requirements

  • Strong interest in digital environments.
  • Analytical skills and agility with data.
  • Data-oriented with a first experience in project management.
  • Good knowledge of PowerBI, Salesforce CRM, and other Microsoft tools.
  • Client-centric.
  • Work in an international multicultural environment.
  • Excellent command of English in oral and in writing.
  • Capacity to work within short deadlines.
  • Autonomous, proactive, and motivated.
  • Team spirit.

About Us

Subsidiary of the Société Générale group, specialized in automobile financial services, Ayvens is the leader of operational car leasing. Its range of services allows international companies to concentrate on their business line by delegating the financing, management, and maintenance of their car fleet.

The holding company, ALD, is responsible for the development of the group and the supervision of its activities in 44 countries. It brings a technical support for subsidiaries thanks to its role of coordination and favors the creation of synergies between countries and regions.

Clients looking for partnership expect from their lessor to act as a trusted advisor to help them make the right fleet management and sustainable mobility choices.

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