Customer Service Representative

Il y a 2 mois

Rochecorbon, Centre-Val de Loire, France FedEx Temps plein

We're seeking highly skilled professionals to fill Operations Support Agent positions at FedEx

FedEx is the leading express transportation company worldwide, connecting over 220 countries and territories. Our team is dedicated to delivering exceptional customer experiences and making a positive impact on people's lives.

Key Responsibilities:

  • Ensure timely and efficient delivery of customers' packages
  • Handle customer inquiries and resolve issues related to shipment collections and deliveries
  • Investigate and resolve failed shipments, prioritizing next-day delivery when possible
  • Enter accurate data into our tracking system
  • Collaborate effectively with the team and other departments to achieve common goals
  • Adhere to FedEx processes and regulatory requirements

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment
  • Strong time management and attention to detail

What We Offer:

  • Competitive compensation and benefits package
  • Comprehensive training and on-the-job learning opportunities
  • Access to extensive resources for skill development and career growth
  • Tuition Assistance Program and Employee Assistance Program
  • Employee reduced-rate shipping and other perks
  • Exciting career advancement opportunities within a reputable and trusted brand like FedEx

FedEx values diversity, equity, and inclusion in the workplace. We're committed to fostering a culture that promotes growth, learning, and success for all employees. Apply today to be part of our global community and contribute to our mission of delivering exceptional customer experiences.

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