Software Implementation Engineer
il y a 4 semaines
Wolters Kluwer is a leading provider of Sustainability, EH&S and Operational Risk Management Software. Our mission is to enable the Sustainable Company.
Role
You will work with our industry-leading Enablon software, as part of a highly skilled and motivated team, delivering high-quality solutions to our clients.
You will contribute to the successful implementation of several concurrent enterprise-wide Enablon software solutions for small, medium and large companies, in compliance with best practices and processes.
You will work closely with other consultants, project managers, IT specialists, product managers and developers, as well as customer project teams to provide the best solution, within scope and budget, for the client.
Key Responsibilities:
- Consulting with clients in technical requirement gathering meetings and calls
- Participate to the workshops with client to gather their business requirements and convert them in Solution design for implementation
- Design and configure mocks up and forms for Client
- Analyze technical feasibility, and propose solutions to meet customer requirements and business logic
- Deliver the builds for set up and configuration required to meet the Client business requirements
- Configure and deliver the Enablon Mobile solutions to the Client
- Deliver quality work on time and within budget
- Analyze issues and deliver fixes to customer
- Create and maintains documentation
- Create training materials and deliver onsite or remote training to the customers
- Participate in project status meetings
- Develop, maintain and optimize the interactions between all the project actors
- Share best practice recommendations with customers, ensuring an optimal use of the software
- Manage customer expectations throughout the project cycle
- Ensure customer satisfaction and enhance relationship management
Your profile
- Preparing your final year Education (Master, Engineering school...)
- Proficient in a project methodology and understanding of the different projects environments such as DEV, QA, UAT, Production
- Knowledge of at least one programming language along with HTML and SQL is a must
- A good understanding of web technologies and knowledge of database concepts would be a considerable plus
- Strong problem-solving skills
- Excellent client-facing skills
- Excellent written and verbal communication skills
- Fluent in French and very good English is required
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