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M&E/Front Desk Agent

Il y a 2 mois


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Job Title: M&E/Front Desk Agent

Job Summary:

We are seeking a highly skilled and experienced M&E/Front Desk Agent to join our team at Club Med. As a key member of our resort staff, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities:

  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly
  • Manage the front desk operations, including check-in, check-out, and room assignments
  • Coordinate with other departments to ensure smooth logistics and payment processing
  • Promote sales and marketing initiatives to increase revenue and enhance the guest experience
  • Communicate effectively with guests, colleagues, and external partners to ensure seamless operations

Requirements:

  • Fluent English language skills, with knowledge of other languages (Mandarin, Korean, or French) a plus
  • Previous experience in business tourism and customer service
  • Excellent interpersonal, methodical, and organized skills
  • Commercial sense and initiative

What We Offer:

  • 12-month contract with a competitive salary and bonus structure
  • Accommodation and meals provided by Club Med
  • Opportunities for career growth and professional development

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you