Senior Director of Professional Services
il y a 3 semaines
The EMEA Professional Services Team at Databricks is dedicated to delivering exceptional customer outcomes and driving the adoption of our Lakehouse platform. As a Senior Director, you will lead a regional team of experts in Engagement Management, Project Management, Resource Management, Architecture, and Consulting. Your mission is to ensure that our customers maximize the value of our platform and services through strategic delivery and execution of paid and invested professional services engagements and training.
Key Responsibilities:- Lead a regional team of experts in Professional Services, Architecture, and Training
- Develop and execute strategies to drive customer success and adoption of our Lakehouse platform
- Manage the sales and delivery side of the business to ensure customer satisfaction and revenue growth
- Collaborate with cross-functional teams to develop and implement business growth strategies
- Build and maintain relationships with key stakeholders, including customers, partners, and internal teams
- 10+ years of experience in a customer-facing leadership role, with a proven track record of success in customer success, customer engineering, and services leadership
- Domain expertise in data and AI, with experience working with large customers to realize business value through production implementations
- Strong influencing, validating, understanding, execution, and building trust skills
- Ability to develop and execute business growth strategies, with a focus on customer success and adoption
- Complementary health insurance
- Complementary pension
- Paid parental leave
- A dynamic and inclusive work environment
Databricks is the data and AI company, trusted by over 10,000 organizations worldwide, including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500. Join us in our mission to unify and democratize data, analytics, and AI.
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