Optician - Eye Care Specialist

About Krys Group

Krys Group is a cooperative that values individuality and provides a supportive environment for personal and professional growth. We offer a stimulating and secure atmosphere with the latest tools and resources to help you excel.

Position Overview

We are seeking a skilled and passionate Optician to join our team at Krys Dieppe. In this role, you will be responsible for providing exceptional customer service while delivering high-quality eye care services.

Key Responsibilities

• Conduct comprehensive eye examinations using advanced tools and technologies to ensure accurate diagnoses.
• Offer expert technical and aesthetic recommendations to customers, guiding them in selecting the most suitable eyewear options.
• Deliver a personalized and exceptional customer experience, addressing inquiries, resolving concerns, and building lasting relationships.
• Contribute to all aspects of customer service, including sales, product knowledge, and after-sales support.
• Participate in store maintenance and administrative tasks to ensure a smooth and efficient operation.

Qualifications

• Proven technical expertise in optics and eye care practices.
• Strong sales skills with the ability to effectively communicate product features and benefits.
• In-depth knowledge of eyewear styles, materials, and trends.
• Experience with contact lenses is a valuable asset.

Skills & Attributes

• Excellent listening and communication skills to understand customer needs and provide clear explanations.
• Strong teaching abilities to educate customers about eye health and eyewear options.
• Customer-centric approach with a genuine desire to deliver exceptional service.
• Empathy and compassion to connect with customers on a personal level.