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IT Systems and Customer Relations Manager
Il y a 2 mois
We are seeking a highly skilled professional to fill the role of Responsable des systèmes d'information et relations clientèles at SUEZ. This position is responsible for developing and implementing the company's IT policy in line with its overall strategy, ensuring the security and continuity of IT services provided to users, and creating and coordinating operations and procedures to improve customer satisfaction.
Main Responsibilities:
- Develop and implement the company's IT policy in line with its overall strategy.
- Ensure the security and continuity of IT services provided to users.
- Create and coordinate operations and procedures to improve customer satisfaction.
- Collaborate with cross-functional teams to drive digital transformation and customer experience initiatives.
- Stay up-to-date with industry trends and best practices in IT and customer service.
Requirements:
- Master's degree in Computer Science or a related field.
- 5-10 years of experience in a similar role.
- Proficiency in JAVA,.NET, Angular, Oracle, and C#.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
- A hybrid work model that balances flexibility and collaboration.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
