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Customer Engagement Coordinator
Il y a 3 mois
Job Title: Chargé relation clients (H/F)
Company: Groupe CARSO
Overview: We are seeking a dedicated Client Relations Specialist to join our dynamic team. In this role, you will oversee a portfolio of clients, serving as the crucial link between our internal teams and our valued customers.
Key Responsibilities:
- Manage and respond to client inquiries and requests efficiently.
- Address and resolve customer complaints with professionalism.
- Coordinate service logistics to ensure seamless operations.
- Ensure timely delivery of analytical results to clients.
Qualifications: Ideal candidates will possess a background in science or customer service, with a preference for those experienced in analytical services or chemistry. Strong skills in Excel, effective prioritization abilities, and a commitment to customer satisfaction are essential.
Location: Vénissieux
Contract Type: Full-time CDI
Compensation: As per CCN Syntec
Employee Benefits: Enjoy 11 RTT days per year, 27 days of leave after one year, 70% transportation reimbursement, bi-annual bonuses, performance incentives, potential for remote work, and flexible working hours.
Company Commitment: At Groupe CARSO, we value the diverse backgrounds and experiences of our employees, fostering an inclusive environment that promotes equal opportunities for all. We actively support employees with disabilities as part of our commitment to diversity.
