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Field Service Technician
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Taverny, Île-de-France John Bean Technologies Corporation Temps pleinJob Title: Field Service EngineerJoin our team at John Bean Technologies Corporation as a Field Service Engineer and play a critical role in ensuring the smooth operation of our protein machinery. As a Field Service Engineer, you will be responsible for providing site support, managing installations, and providing technical support to our customers across...
Service Engineer for Food Technology
Il y a 3 mois
At John Bean Technologies Corporation, we understand that the dedication of our team members is crucial to our success. Our mission is to enhance the future of food, guiding our vision to become the leading provider of food and beverage technology. We strive to leverage our capabilities to collaborate with clients and drive sustainable innovation. Our core values reflect our commitment to excellence:
- Integrity in Service
- Collaboration with Respect
- Agility in Growth
- Impactful Innovation
The Field Service Engineer position is pivotal within our Protein division, providing essential support to our clients around the clock. Your responsibilities will encompass assembly, maintenance, inspections, troubleshooting, and assisting with new initiatives. You will report to the Aftermarket Service Manager and collaborate with colleagues to ensure optimal service for our protein machinery.
Key Responsibilities:
- Deliver on-site assistance utilizing your electrical and mechanical expertise.
- Oversee installations, generate service and visit reports, and provide technical support for our equipment; offer guidance on maintenance, spare parts, and upgrades.
- Monitor machinery performance and communicate any trends to your supervisor.
- Educate clients on maintenance, operation, safety, and cleaning protocols for the equipment.
- Collaborate with the aftermarket team to execute service activities.
- Identify opportunities for additional machinery or services to enhance customer satisfaction and relay this information to the sales team.
Qualifications:
- A minimum of 5 years of experience in machinery servicing is preferred, though candidates with less experience may be considered.
- A qualification in industrial maintenance is advantageous.
- Familiarity with food industry equipment such as freezers, fryers, ovens, and processing lines is a plus.
- Proficiency in PLC systems, including Siemens TIA Portal, Allen Bradley, and MOVEX for troubleshooting, as well as experience with SalesForce and Microsoft Office.
- Willingness to travel and flexibility to work varied hours, including weekends.
- Excellent written and verbal communication skills in both French and English are essential.
Work Environment
This position is remote, allowing for flexibility in location, with a focus on servicing clients across various regions.
Employee Commitment
We prioritize the development of our employees, offering opportunities for growth and support to help you excel in your professional and personal life. Our inclusive team culture encourages collaboration across global teams to achieve outstanding results.
Benefits:
- Competitive salary structure with an additional month of pay during summer and Christmas.
- Generous annual leave policy.
- Salary sacrifice pension scheme.
- Healthcare coverage with a significant employer contribution.
- Group life insurance and access to an Employee Assistance Program.
- Provision of a company vehicle, laptop, and mobile phone.
Diversity Commitment
At John Bean Technologies Corporation, we are dedicated to fostering a diverse and inclusive workplace. We believe that diversity, equity, inclusion, and belonging are essential to our success and are committed to continuous improvement in these areas.
Equal Opportunity Employment:
We provide equal employment opportunities to all qualified candidates and do not tolerate discrimination based on any protected characteristic.
